Shipping Policy
Delivery Information
We are so excited for you to receive your order. Here is everything you need to know about how we process, pack and send your pieces.
Processing and Delivery Times
Order Processing
Once you place your order, we aim to process it within one to three working days. Orders placed Monday to Thursday are often processed the next day. Orders made on Friday evenings or over the weekend will be handled the following week.
Delivery Time
After your order is processed, it will be dispatched and delivered within an average of five to twelve working days, depending on your location. We always do our best to get your order to you as quickly and smoothly as possible.
If you have any questions or need help, just reach out. We are here for you.
How to Order
Shopping with Hudson Sisters is simple and seamless:
1. Browse and Choose
Explore our collections and add your favourite pieces to your shopping bag.
2. Checkout
When you are ready, head to checkout and enter your delivery details. Make sure everything is spelled correctly so your parcel finds its way home.
3. Review and Confirm
Take a quick moment to review your address and order before moving on to payment.
4. Payment
Choose from secure payment options including:
• Credit card (Visa, Mastercard, AMEX, Maestro)
• PayPal
• Afterpay
• Google Pay
• Apple Pay
Click Complete Order, follow the steps and you are all set.
If you run into any issues, feel free to email us and we will help you out.
Shipping Costs
Good news — shipping is always free. No minimums, no surprises. Just a little thank you from us for shopping with Hudson Sisters.
Our Shipping Approach
We work thoughtfully to keep our prices fair and reduce our environmental impact. That means we gather orders in batches and ship when we reach our minimum threshold. It is our way of staying sustainable and efficient while still delivering the pieces you love.
Track Your Order
Want to follow your parcel's journey? You can track your order through our Track Your Order page.
Tracking details will be available online two to three days after your order is placed.
A Note on Delays
While we do everything we can to ensure timely delivery, delays can occasionally happen due to factors outside our control. If your parcel is taking longer than expected or you need it urgently, please reach out to us and we will do our best to find a solution.
Need Help?
Our customer care team is always happy to assist.
📩 info@hudson-sisters.com
Thank you for shopping with Hudson Sisters. We cannot wait for you to enjoy your new pieces.